Say goodbye to spreadsheets

Automate repetitive, menial scheduling tasks so you can spend time on what matters to you:

Keeping your team happy and delighting customers.
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Trusted by:

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Scheduling

Deliver Great Customer Experience

Get detailed daily & weekly plans for each support agent, so you know you’ve got the right people, on the right tasks, at the right time.

Surfboard automates the boring scheduling stuff, so you can spend time optimising your processes, and developing your team.

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Shift Planning

Happier Support Teams

Customisable, automatic, easy-to-use shift planning allows your team to choose the shifts that suit them.

Surfboard makes agents lives better, and happy teams make for happy customers! 

Communication

Surfboard for Slack

Surfboard enables your team to communicate with each other right there in the app. Teams can discuss last minute changes, reach out to teammates or managers, or just catch up.

 

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Forecasting

Accurate Forecasting

Surfboard quickly predicts inflow to understand how many agents are needed 12 weeks into the future.

This enables you to accurately match their levels of support requests with agent availability, ensuring great customer experience. 

Convinced yet?

What our customers think:

"Thanks to Surfboard, we enjoy automated schedules, tasks and shift rotations. The team absolutely loves how user-friendly Surfboard is, and we’re all happy to be a part of the scheduling world revolution."

Scheduling Executive, Wolf & Badger Maja Basinska

“Surfboard has saved me an enormous amount of time in scheduling. Also, our SLAs and KPIs have improved massively and all without the headache of using a spreadsheet."

Success Manager, Lick Home Rose Goodbody

How much is Surfboard?

Starters

£15

Monthly per seat

  • tick Schedule shifts 8 weeks in advance
  • tick Automatically schedule intraday activities
  • tick Set your teams daily activities
  • tick Share schedules via mobile & desktop
  • tick In-app communication via Slack
Most popular

Scalers

£21

Monthly per seat

  • star Everything in starters, and...
  • tick Advanced Forecasting (up to 12 weeks)
  • tick Dedicated customer success manager

Ready to get on board?
eBook

How to scale a customer support team

Scaling a support team is no walk in the park. See what the experts say with our free, ungated eBook.

Read the eBook
Blog

What is flexible working? 

Read the blog
Product Tour

Take a click through the Surfboard product

See the product