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The state of shift working in the UK 2023

We’ve teamed up with our friends at Breakroom to bring you another insightful report on the state of shift working in the UK focusing on the impact and availability of flexible working options for employees in 2023.

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The state of shift working report
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We were upset to uncover that the negative impacts of scheduling are still affecting people working shifts every day. Just look at some of the key stats below:

  1. 70.8% of shift workers said that good shift planning or notice would be ‘very important’ to them when looking for a new job
  2. A resounding 60.3% of respondents said that their shift schedule is not flexible if they ever need to change it
  3. When asked if their employer offers any flexible working options like being able to work split shifts or a 4-day work week, a staggering 73.2% of respondents said no
The state of shift working report 2023
Shifts
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Simplify and improve your scheduling with Surfboard

  • Plan personalised shift patterns including rotations, split shifts and round robins
  • Enables you to plan further ahead, giving your team more notice
  • View your schedule, time off and forecast in one simple, easy to read schedule.
  • Automates menial scheduling work

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Testimonials

Why teams love Surfboard's flexible, fair scheduling

"Thanks to Surfboard, we enjoy automated schedules, tasks, and shift rotations. The team loves how user-friendly it is. We have 30+ agents and handle multiple tasks and channels daily. We’re happy to be a part of the scheduling world revolution."

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SCHEDULING EXECUTIVE, WOLF & BADGER Maja Basinska

“Integrating Surfboard took minutes once connected. We can now spend less time worrying about forecasting and scheduling. I genuinely believe Surfboard is game-changing and ultimately a must-have for start-ups once they drift into 15+ seats.”

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HEAD OF CUSTOMER EXPERIENCE, KATKIN Luke Bishop

"Forecasting was easily the most time-consuming task, which became increasingly complex during a year of extraordinary growth. Surfboard has made this process much quicker & more efficient by providing a solution compatible with our existing process & ready to evolve with our needs."

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CUSTOMER DELIGHT MANAGER, BLOOM & WILD Caitlin Macrae

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